Care Plans

GET PEACE OF MIND WITH ONGOING WEBSITE MAINTENANCE, CARE AND SUPPORT

All prices are in AUD

WordPress Essential Pack

INCLUDES THE FOLLOW KEY BENEFITS

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Weekly Updates

Your theme, plugins and WordPress core are regularly updated to keep everything running smoothly.

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Monthly Report

Transparent reports every moth so you can see what work is being down and how your website is running.

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24/7 Uptime monitoring

I keep an eye on your site around the clock. Your website is checked literally 1440 times per day, every 60 seconds.

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Cloud Backups

Your website is backed up every 12 hours and stored in 2 separate locations. So we’ve always got a saved copy.

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Google Analytics Traffic Dashboard

A full featured reporting dashboard so you can see exactly where your customers are coming from and what they’re doing on your site.

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Rock Solid Security

Let ‘Defender Pro’ plugin (a $720 value) turn your website into an impenetrable fortress.

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Fast Website Restore

If your site every goes down, we get it back up right away with no extra costs.

Do you really offer unlimited support? How is this possible?

Yes! With our Unlimited Support plan, you get unlimited 30-minute tasks on your site.
While tasks are limited to 30 minutes, there is no limit on how many you can send.

We’re able to do this because WordPress support is all we do!  Most tasks can be resolved quickly and efficiently because we often see similar issue across all WordPress websites. 

Our customers send a varied amount of tasks to us per month, but the average number we receive is very manageable.

What types of tasks are included in the Unlimited Support plan?

We can make content updates, theme or stylesheet adjustments, install new plugins, configure forms and much more. From styling tweaks to general WordPress issues, we’ll take care of almost anything that can be done within 30 minutes.

If you’re unsure if something’s included, just ask!

What if a task takes longer than 30mins?

If we estimate that a task will take more than 30 minutes, we’ll let you know so you can decide how to tackle it. Sometimes the more complicated issues require the purchase of one-off task time to get taken care of. 

So please just send your task request to us as usual, and once we’ve taken a look into the problem, we’ll let you know what your best options are.

Can I really cancel anytime?

Absolutely. I’m all about a win-win relationship with you, your business and your website, so while it would be fantastic to keep you… I know financial needs weigh on many decisions and never lock anyone in. Request a cancellation via email to steve@webrenovator.com, and I’ll immediately stop the next payment. No hard feelings 🙂

What is your response time?

On the Unlimited Support plan you get access to our 24/7 WordPress happiness engineers. We strive to complete all tasks within 8 hours but our happiness engineers usually get them done much faster!

Een though we are an Australian focused business, our WordPress experts are on standy 24/7 so your edits and tasks are completed when you need them, no matter where you are or what time of the morning you have a great idea!

If you’re on the Maintain Plan, your edits are completed during standard Australian business hours (9-5pm Sydney time) and are usually completed same-day.

I need help now, how do I get started?

Simply choose a plan from above and complete the checkout process. You’ll be able to submit your first task request immediately. As you’ll see after signup, please send it over to support@webrenovator.com and the team and I will get right onto it.

I'm interested but have more questions?
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Professional tech support

Because your time is best spent growing your business, not fiddling with tricky website stuff.

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Increased website speed

Because you have less than 7 seconds to catch your visitors attention. Your visitors want your site to be fast!

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Rock Solid Security and updates

Because hackers deserve a kick in the shin! Your site gets locked up like Fort Knox. Safety first.

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MontHly Reports and Stats

Because you want to never worry about your website ever again… but still need to have your finger on the pulse.

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Peace of Mind

Knowing that a professional has your websies back, day in day out. And is on call for any other tech issues that you might have.

Not sure which plan is for you?

I’M HAPPY TO HELP YOU CHOOSE

Google Reviews

Harry Goldman
Harry Goldman
00:31 25 Jun 18
Incredible service, fantastic execution, and just a seriously good person. Never had a web-guy this good, and his explanation videos are something to behold! Our motto at work is -- "When in doubt, ask Steve"
Sol Cups New Zealand
Sol Cups New Zealand
00:20 25 Jun 18
There are not enough words to describe how brilliant Steve is at his job. Very fast at responding to all my requests, extremely knowledgable with a vast skill set, and most of all very patient. I would highly recommend WebRenovator for all your website/online needs.
BeFit Training Physio Andrew Ilieff
BeFit Training Physio Andrew Ilieff
05:38 07 Jun 18
I had another web developer who left me with an awkward, poorly designed website, since getting in contact with Steve at WebRenovator he has fixed my site, made it user friendly and any online issues I have he fixes straight away. Great communication, amazing service and fantastic results
BEN SEYMOUR
BEN SEYMOUR
09:36 25 Apr 18
Steve has helped me build my dream website! The speed at which Steve works is second to none and whenever I need more content added he is more than very helpful! Not like past website developers who have just left me hanging! I can not recommend Steve highly enough if you want a great website, quick and with the on-going support you need. Ben Seymour
Christina Corbett
Christina Corbett
23:15 13 Apr 18
Steve is wonderful. His creativity and attention to detail help me fill in the gaps when I don't know what to do because I am clueless when it comes to web graphics! He also quickly responds to email questions and gets the job done!
Dane Pablecheque
Dane Pablecheque
06:59 13 Apr 18
Impressed beyond words with WebRenovator and Steve's service and abilities! We had a difficult brief — ecommerce with both physical and a digital products, recommendations and heavy image pages as well as an area for blog posts! The website we got back is stunning and ticks all the boxes, better yet, it's meticulously optimized for mobile and tablet also! We've already had so many great comments, amazing feedback and plenty of sales - not a single hiccup. If you're still on the fence, don't be, WebRenovator is legitimate and Steve's patience with our endless questions was a testament to his service level. Thanks WebRenovator - we couldn't be happier!!
Carla Barnett
Carla Barnett
07:12 28 Mar 18
Steve is a dream to work with and has generated us beautiful websites with clean functionality, integrating seamlessly with all our necessary platforms. We are a small business and have recently launched 3 websites in 3 different countries. Each had their own quirks to integrate appropriately with our accounting software, fulfilment warehouses etc and Steve made the process as painless as possible, transforming all our possible problems or queries into easy to follow solutions. I so very highly recommend his services.
Vanessa Archer
Vanessa Archer
22:20 18 Mar 18
Consistently prompt and efficient service with a personal approach and a "how can we make your business work better" attitude!
Jenny Wirichs
Jenny Wirichs
04:13 16 Mar 18
I highly recommend WebRenovator for your website needs! Steve has been AMAZING to work with. Very professional and quick to reply. Always solved my website problems promptly. Steve went over and beyond what I expected! Thanks Steve!
Tom Vaughan
Tom Vaughan
04:22 15 Mar 18
The experience we have had with WebRenovator has been exceptional. Steve's attention to detail, communication and service has been super efficient and we would happily recommend him for anyone needing a top online presence. Thanks a load Steve, we love our website!
Harry Goldman
Harry Goldman
22:19 07 Dec 17
Steve is the best web developer I've ever dealt with. Extremely prompt with communications, and understands the clients needs + brief. Could not recommend more highly!
Claire O'Connell
Claire O'Connell
23:32 24 Nov 17
5000 STAR Experience with Steve on my project! His expertise, super swift communication, replies, expert knowledge and way of making tech make sense made setting up my website and blog a breeze! It is so amazing to have such an experienced guardian and advisor at the core engine and heart of my website! Secure, seamless and responsive across all platforms it is a joy to grow and massive thanks to Steve for his phenomenal guidance and support. I am so grateful to have you on this journey with me... Thank you so much!! :)
Rikki Dryden
Rikki Dryden
18:59 06 Nov 17
Steve a big thank you for your hard work and urgency when addressing issues and updates my websites require. I feel you really go above and beyond and it's very appreciated! Thanks again.
Permark 15
Permark 15
18:55 06 Nov 17
I have no hesitation to recommend Steve and his services to any company looking for a reliable, prompt and professional service. Very very pleased with Steve's management and assistance with our online requirements.
Edwena Kennedy
Edwena Kennedy
21:13 21 Aug 17
Steve has been a life saver since he's began working on my site. He is extremely reliable, and truly cares about my business and doing the best for me through my website. I used to stress every day about editing the functionality, design and security of my site, and now I find myself placing my trust in his work so I can go on and tend to other aspects of my business. He is a great communicator and would highly recommend his work!!
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